Customer Service


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Anchor Bank is committed to providing full service banking access to all our clients. We work to provide an accessible and barrier-free environment in our banking offices - and we continue to improve accessibility to our online and mobile services. We strive to deliver 'Banking beyond the ordinary' every day and look forward to hearing from you.

Welcome to Anchor Bank


Accessible Banking


Branch Locations and Hours

Branch Locations

Please click here to find a branch location near you. For a current listing of Allpoint surcharge free ATM locations, click here.


Branch Locations and Hours

Traveling Abroad?

Be sure to visit one of our branch locations or call 800.562.9744 to make sure your debit or credit cards are setup  correctly for each country you will be visiting.

Anchor Bank will not charge fees for using your card, but please be aware that transaction fees can be charged by the merchant, the ATM-owner and/or an unfavorable exchange rate. 

For tips on Traveling abroad, visit




Call us toll-free 800.562.9744.  Use our 24-hour access line to access your accounts, transfer funds, or listen to our branch locations and operating hours.  Would you like to talk to a real person?  Customer service staff are available to assist you Monday-Friday, 8:00 am to 5:00 pm.


Secure E-mail

Secure Email

Please use our secure contact form to contact our customer service department.

Secure Contact Form


Customer Feedback

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At Anchor Bank, we are committed to providing the best service to our customers. An important step to help improve our service is to listen to you, our customers, about what can be done to serve you better. Click here to go to our secure customer feedback form.

 ATM and Debit Cards

  • To activate your card: 800.992.3808
  • To report a lost or stolen card: 800.417.8715
  • For transaction or account support: 800.562.9744
  • Fraud Detection Message Center (EnFact - USA): 800.262.2024
  • Fraud Detection Message Center (EnFact – International): 973.682.2652


 Credit Cards

  • For customer service or to report lost or stolen cards: 855.553.0933
    International cards call: 540.707.4021


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